New Patients

New Patient Information

Appointments
Dr. Sneed is now accepting new patients. To schedule an appointment, please contact us at 540-322-5040

Your first appointment will be up to 60 minutes, and follow-up appointments will be up to 30 minutes. Once your first appointment is scheduled, our office will e-mail you a new patient information packet. This will include information about the practice as well as a patient registration form that needs to be filled out and brought with you to your first appointment. You may also find our patient registration form online at New Registration Form and information about our HIPPA Policy here: HIPPA Policy.
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In addition to your patient registration forms, please come prepared with the following:

  • Your Insurance Card
  • A Picture ID (Military ID or Driver’s License)
  • If possible, a bag containing all current medications, including over-the-counter and vitamin supplements, or a complete list if you cannot bring the items with you.
  • Any lab work completed within the past year, or x-rays/imaging completed in the past 5 years pertaining to the reason for your visit.
  • Payment for your specialist office visit co-pay. We accept checks, cash, Master Card, and Visa. If you do not know how much your co-pay will be, feel free to call us ahead of time and we can look it up for you.
  • Wearing loose comfortable clothing to your appointment is ideal. Specifically, we recommend gym clothes or a t-shirt and sweat pants.
Because the body’s tissues are healthier when properly hydrated, we recommend that our patients make sure they have had plenty of water the day of their appointment.

Insurance: Old Dominion Osteopathic Medicine is currently accepting most insurance carriers. We have posted a list of the insurances we currently participate with here, but please check with our office staff to ensure that your insurance is one with which we are currently participating. You must bring your insurance card to each and every visit, without this we cannot bill your insurance. If your insurance card is not available, if we are unable to verify your insurance, or your insurance does not cover the services provided, payment in full is expected at the time of the appointment. We will do our best to determine what your insurance will cover, but it is your responsibility to check with the insurance company to determine if the services we provide will be reimbursed prior to your visit. We will be more than happy to provide you with a list of codes that are most likely billed to verify coverage with your insurance company.

If we do not participate with your insurance, we can provide you with the necessary paperwork for you to submit to your insurance company to be reimbursed by them after each visit. It is your responsibility to check with the insurance company to determine if the services we provide will be reimbursed prior to their visit, if the appointment is contingent on being reimbursed. Payment for your visit is expected at the time of the appointment, if payment cannot be made at that time, we will be happy to reschedule your appointment.

Office Environment: Our goal is to create a calm and tranquil environment. We do ask that all cell phones be turned off once you are in the office. Because many of our patients have respiratory problems as well as sensitivities to chemicals, we ask our patients to refrain from wearing strong fragrances or perfumes. This includes not smoking prior to your visit or wearing clothing that strongly smells of smoke. Due to the nature of OMT, you may want to arrange for childcare during your appointment, as your treatment will be more effective if you are able to relax and are not continually distracted with the duties of parenting. We do welcome family and friends of our patients, but ask that they, too, abide by these requests.

Late/No Show Policy: At Old Dominion Osteopathic Medicine, we do our best to be respectful of our patient’s time. We do not double book or over schedule. As a result it is important that our patients arrive on time. If you arrive late for a scheduled appointment, your physician may not have sufficient time to adequately care for your needs, but we will be happy to schedule you for another appointment time.

We ask that if your appointment needs to be cancelled or rescheduled that this be done no less than twenty-four hours in advance. This will allow us to offer the appointment to another patient, and will prevent you from being charged for the scheduled time.

Referrals

Some insurance plans, such as Tricare Prime, require a referral to see an Osteopathic Specialist. This referral can be written by your primary care physician, and needs to include the following codes:
New Patient Initial Visit: 99202-99205
Follow Up Visits: 99212-99215
OMT (for ALL visits): 98925-98929
 


 

Frequently Asked Questions

How long is the first appointment?
How long are follow-up appointments?
What happens during an osteopathic treatment?
How Soon Will I Feel Better?
What should I wear to an appointment?
How will I feel after a treatment?
Do you recommend therapeutic exercises?
Do you accept patients with workman’s comp or motor vehicle injuries?
What should I do if I can’t make an appointment?
What labs or x-rays will I need to have done?

 


 

How long is the first appointment?

The first appointment is approximately 40-60 minutes on average.

How long are follow-up appointments?

Follow-up appointments are approximately 20-30 minutes on average. It depends upon the patient, but most follow up appointments are scheduled 1-2 weeks after the initial appointment. It is our goal to get you on an “As-needed” basis as quickly as your body will allow.

What happens during an osteopathic treatment?

First a thorough history and physical exam is performed. Afterwards, your doctor will more specifically assess your musculoskeletal system. At this point, your physician will determine the best approach to treating your body and will continually reassess the progress of the treatment. You should not experience any more discomfort than you typically have going about your normal activities. If this does occur, please let your doctor know, and he/she will adjust your treatment to minimize your discomfort.

How Soon Will I Feel Better?

Most patients feel some relief by the time they leave our offices, although the full effects of a single treatment can take up to a week to be seen. We never promise specific results, as each person and their body is unique, but Dr. Sneed has a policy of being extremely honest with his patients. If you aren’t feeling some sort of improvement within 2-3 visits, then he will discuss with you if he feels the OMM treatments are being effective and, if not, what other resources and treatments he thinks will help.

What should I wear to an appointment?

We recommend that our patients wear loose comfortable clothing. This can be gym clothes or just a t-shirt and sweat pants. If you need to you can bring your clothes to change at our office.

How will I feel after a treatment?

Most patients feel relaxed and more mobile immediately after a treatment. Occasionally a patient may feel dizzy or sore for several days. This is often a part of the healing process, and should improve after a few days. If anything should occur that concerns you, please do not hesitate to contact our office. We would be happy to discuss these concerns with you.

Do you recommend therapeutic exercises?

In most cases, your physician will advise you to do a daily set of exercises and/or stretches. This is to help your body maintain the effects of the treatment, so that fewer visits are needed in the future. Your physician may choose not to recommend exercise or stretches if he/she feels that your body is not ready for them yet.

Do you accept patients with workman’s comp or motor vehicle injuries?

OMT is often very beneficial for patients who have been injured in a work or auto-related accident. We will provide you with paper to be reimbursed, but payment for services are expected at the time of your visit. If you have arranged with your auto insurance company to pay for your accident-related appointments, please notify us at the time of your appointment and have your auto insurance card and claim number with you.

What should I do if I can’t make an appointment?

If you are unable to make an appointment we do request that you call an cancel your appointment 24 hours in advance. If this is not possible, we ask that you please let us know as soon as possible.

What labs or x-rays will I need to have done?

You do not necessarily need any labs or imaging prior to your visit, but if you have had any labs in the past year or imaging (X-ray, CT scan, or MRI) in the past 5 years, it would be beneficial to bring those to your appointment so that your physician will not need to unnecessarily repeat labs or imaging that has already been done and can more appropriately assess your condition.